Training and Development

UMI prides itself on making a difference for our training partners/customers who understand that training is a necessary investment in the future. We offer a variety of training courses that will help your organization move towards increased productivity and expansion. Through a comprehensive five-step process of analysis, design, development, implementation and evaluation, we will develop customized training tailored to meet and exceed your expectations. For licensed and certified professionals, we offer a variety of courses that satisfy continuing education requirements.

Upper Mohawk, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, UMI has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider status, UMI is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.


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UMI has:

  • Trained thousands of satisfied participants.
  • Award winning curriculum developers and trainers.
  • Certified personnel in adult learning and adult education.
  • Updated needs assessment and outcome study methodology.

Training Management and Administration

We provide an empowering philosophy that streamlines management decisions from internal UMI managers down to the project manager that is on site at the customer's facility. This process enables rapid problem resolution and expedited action for customers' requests.

This process begins with the initial phase and continues through the completion of the project. UMI project managers are the front line and often become the "face" of UMI. We know it is very important to have our company represented at the customer sites by people who are well trained and able to provide intelligent decisions in the field.


Quality Control

Upon contracting with a customer, UMI uses a quality control program to ensure that the requirements of the contract are met as specified. We provide information and accurate documentation of assessments, results, and any corrective actions required and/or performed. UMI uses the latest methods and techniques for identifying deficiencies and provides the necessary training to assist your organization in implementing its strategic plan for success.