Cross-Cultural Competency

General Description

This highly interactive course is designed for professionals who want to improve their communication skills by increasing their cultural competency. The course also assists professionals in clarifying their personal cultural awareness through self-assessment, and offers opportunities to explore cultural differences and likenesses. In addition, included activities provide the needed practice for developing collaborative relationships.

Who should Attend:

• Social Service Professionals
• Legal Personnel
• Health Care Professionals
• Mental Health Care Professionals

Benefits from this Training are:

• Cultural Awareness
• Enhanced Communication Skills
• Increased Understanding of Your Environment

Learning Topics:

• Module 1 - Role and Meaning of Cultural Competence
• Module 2 - Personal Awareness
• Module 3 - Knowledge of other Cultures
• Module 4 - Skill Development and Applications
• Module 5 - Cultural Competence Action Planning and Advocacy

Desired Learning Outcomes:

• Identify the role of cultural competence in the workplace
• Analyze how values are developed
• Increase/develop knowledge of specific cultural groups
• Demonstrate strategies for effective cross-cultural communication
• Conduct personal action planning for increasing cultural competence

Credit Hours